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RubyGems.org

Unexpected Errors

Degraded Lasted 53m · started · RubyGems.org's page

Level
confirmed
Worst impact
Degraded
Components
Gem Downloads, Fastly Frankfurt (FRA), Application, Dependency API, Fastly Sydney (SYD), Fastly Amsterdam (AMS), Gem Index API, Fastly Ashburn (IAD), Fastly Singapore (SIN), Fastly London (LCY), Fastly Denver (DEN), Fastly London (LHR), Fastly New Zealand (AKL), Fastly Chicago (ORD), Fastly New Zealand (WLG), Fastly Stockholm (BMA), Fastly Hong Kong (HKG), Fastly Miami (MIA), Fastly Dallas (DFW), Fastly Melbourne (MEL), Fastly Osaka (ITM), Fastly San Jose (SJC), Fastly Brisbane (BNE), Fastly Seattle (SEA), Fastly Dubai (FJR), Fastly Perth (PER), Fastly Frankfurt (HHN), Fastly Paris (CDG), Fastly Madrid (MAD), Fastly Boston (BOS), Fastly Minneapolis (MSP), Fastly Johannesburg (JNB), Fastly Montreal (YUL), Fastly Toronto (YYZ), Fastly Sāo Paulo (GRU)
Regions
apac, au, ca, eu, me
Down Index
37of 100

What to do

  • Check whether you use RubyGems.org Gem Downloads, Fastly Frankfurt (FRA), Application, Dependency API and 31 more in apac, au, ca, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 53m it lasted.

    Anything that failed between 2021-01-12 16:02 UTC and 2021-01-12 16:55 UTC may need a replay.
  • Subscribe to RubyGems.org's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rubygems works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RubyGems.org 4

  1. investigating

    We're experiencing an elevated level of errors and are currently looking into the issue.

    provider

  2. identified

    The elevated 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/1rbr326kjsmt.

    provider

  3. monitoring

    Fastly has implemented a fix and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5e2a8ae627

Is RubyGems.org still down?

No, this incident was resolved 2021-01-12 16:55 UTC. For RubyGems.org's live state, see https://down.guide/rubygems.

How long did it last?

53m, from 2021-01-12 16:02 UTC to 2021-01-12 16:55 UTC, by the times RubyGems.org posted.

What was affected?

RubyGems.org named Gem Downloads, Fastly Frankfurt (FRA), Application, Dependency API and 31 more in apac, au, ca, eu.

What caused it?

RubyGems.org hasn't published a root cause. If it does, it shows here.

Where does this come from?

RubyGems.org's official status page, https://status.rubygems.org, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.