# Unexpected Errors

- Provider: [RubyGems.org](https://down.guide/rubygems)
- Level: confirmed
- Impact: Degraded
- lasted 53m
- started 2021-01-12 16:02 UTC
- Gem Downloads, Fastly Frankfurt (FRA), Application +32
- apac, au, ca, eu
- id: DWN-5e2a8ae627
- Official page: https://stspg.io/wsqbzfv6mgc4

## Updates from RubyGems.org
### 2021-01-12 16:02 UTC: investigating
We're experiencing an elevated level of errors and are currently looking into the issue.

### 2021-01-12 16:14 UTC: identified
The elevated 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/1rbr326kjsmt.

### 2021-01-12 16:28 UTC: monitoring
Fastly has implemented a fix and we are monitoring the results.

### 2021-01-12 16:55 UTC: resolved
This incident has been resolved.

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