# Ingestion got affected for customers in US enterprise tier

- Provider: [RudderStack](https://down.guide/rudderstack)
- Level: confirmed
- Impact: Major outage
- lasted 1h 32m
- started 2024-09-25 09:37 UTC
- Data Ingestion (US)
- us
- id: DWN-02a9024a48
- Official page: https://stspg.io/1ldrbm3dc0ph

## Updates from RudderStack
### 2024-09-25 09:37 UTC: investigating
We are currently investigating the issue

### 2024-09-25 09:46 UTC: identified
The issue has been identified and fix is being implemented.

### 2024-09-25 10:02 UTC: monitoring
A fix has been implemented few minutes back and systems got recovered. We are currently monitoring the same and customers can expect the ingestion back to normal.

### 2024-09-25 11:09 UTC: resolved
This incident has been resolved.

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