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RudderStack

Control Plane & Activation API Disruption

Partial outage Lasted 34m · started · RudderStack's page

Level
confirmed
Worst impact
Partial outage
Components
Control Plane / Public API
Down Index
27of 100

What to do

  • Check whether you use RudderStack Control Plane / Public API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 34m it lasted.

    Anything that failed between 2025-12-19 18:40 UTC and 2025-12-19 19:14 UTC may need a replay.
  • Subscribe to RudderStack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 5

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are investigating an issue causing an outage for a internal service, which is impacting several dependent components including the Control Plane and Activation API. Customers may experience errors accessing RudderStack web app or any other componets depending on it. Note: No impact on event ingestion on the data planes

    provider

  3. identified

    We have identified the cause of the outage and rolling out a fix

    provider

  4. monitoring

    We are seeing recovery of the services. We are continuing to monitor the system to ensure stability and confirm full restoration

    provider

  5. resolved

    This incident has been resolved and all services are back to normal

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1087eb4ccc

Is RudderStack still down?

No, this incident was resolved 2025-12-19 19:14 UTC. For RudderStack's live state, see https://down.guide/rudderstack.

How long did it last?

34m, from 2025-12-19 18:40 UTC to 2025-12-19 19:14 UTC, by the times RudderStack posted.

What was affected?

RudderStack named Control Plane / Public API.

What caused it?

RudderStack hasn't published a root cause. If it does, it shows here.

Where does this come from?

RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.