# Control Plane & Activation API Disruption

- Provider: [RudderStack](https://down.guide/rudderstack)
- Level: confirmed
- Impact: Partial outage
- lasted 34m
- started 2025-12-19 18:40 UTC
- Control Plane / Public API
- id: DWN-1087eb4ccc
- Official page: https://stspg.io/f5ttdwxpsy6n

## Updates from RudderStack
### 2025-12-19 18:40 UTC: investigating
We are currently investigating this issue.

### 2025-12-19 18:51 UTC: investigating
We are investigating an issue causing an outage for a internal service, which is impacting several dependent components including the Control Plane and Activation API. Customers may experience errors accessing RudderStack web app or any other componets depending on it.
Note: No impact on event ingestion on the data planes

### 2025-12-19 18:53 UTC: identified
We have identified the cause of the outage and rolling out a fix

### 2025-12-19 18:53 UTC: monitoring
We are seeing recovery of the services. We are continuing to monitor the system to ensure stability and confirm full restoration

### 2025-12-19 19:14 UTC: resolved
This incident has been resolved and all services are back to normal

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