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RudderStack

Event ingestion issue for Starter and Growth customers in US

Major outage Lasted 18m · started · RudderStack's page

Level
confirmed
Worst impact
Major outage
Components
Data Ingestion (US)
Regions
us

What to do

  • Check whether you use RudderStack Data Ingestion (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18m it lasted.

    Anything that failed between 2026-05-08 03:44 UTC and 2026-05-08 04:02 UTC may need a replay.
  • Subscribe to RudderStack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 3

  1. investigating

    We are currently investigating the issue. Enterprise customers are NOT affected by this issue.

    provider

  2. investigating

    AWS is having a major issue with load balancers which is also affecting our ingestion layer. We are working to fix the issue.

    provider

  3. resolved

    This incident has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-176762222d

Is RudderStack still down?

No, this incident was resolved 2026-05-08 04:02 UTC. For RudderStack's live state, see https://down.guide/rudderstack.

How long did it last?

18m, from 2026-05-08 03:44 UTC to 2026-05-08 04:02 UTC, by the times RudderStack posted.

What was affected?

RudderStack named Data Ingestion (US) in us.

What caused it?

RudderStack hasn't published a root cause. If it does, it shows here.

Where does this come from?

RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.