# Delivery failures to salesforce destinations

- Provider: [RudderStack](https://down.guide/rudderstack)
- Level: confirmed
- Impact: Degraded
- lasted 23h 24m
- started 2025-08-14 20:08 UTC
- Data Processing Pipeline (US), Data Processing Pipeline (EU)
- eu, us
- id: DWN-1cc6bccd42
- Official page: https://stspg.io/mvj5sfrh8rrk

## Updates from RudderStack
### 2025-08-14 20:08 UTC: investigating
We are currently investigating the issue around failures for salesforce destinations

### 2025-08-15 19:00 UTC: identified
The issue has been identified and remediation is being implemented

### 2025-08-15 19:32 UTC: resolved
The incident has been resolved. Recently, Salesforce decided to enforce client\_id validation and rolled out changes that made this field mandatory. Fix has been made pass the client\_id. 
Failures have been replayed for all customers with salesforce destinations. Pipelines with rETL sources to salesforce will be processed in the next scheduled sync

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