Skip to main content
RudderStack

High rate of 5xx in ingestion of events for starter and growth tier in US region

Partial outage Lasted 20m · started · RudderStack's page

Level
confirmed
Worst impact
Partial outage
Components
Data Ingestion (US)
Regions
us

What to do

  • Check whether you use RudderStack Data Ingestion (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20m it lasted.

    Anything that failed between 2024-12-27 22:55 UTC and 2024-12-27 23:15 UTC may need a replay.
  • Subscribe to RudderStack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 2

  1. investigating

    We are actively investigating the issue

    provider

  2. resolved

    Ingestion is back to normal and this incident is resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-20f1e43158

Is RudderStack still down?

No, this incident was resolved 2024-12-27 23:15 UTC. For RudderStack's live state, see https://down.guide/rudderstack.

How long did it last?

20m, from 2024-12-27 22:55 UTC to 2024-12-27 23:15 UTC, by the times RudderStack posted.

What was affected?

RudderStack named Data Ingestion (US) in us.

What caused it?

RudderStack hasn't published a root cause. If it does, it shows here.

Where does this come from?

RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.