# High rate of 5xx in ingestion of events for starter and growth tier in US region

- Provider: [RudderStack](https://down.guide/rudderstack)
- Level: confirmed
- Impact: Partial outage
- lasted 20m
- started 2024-12-27 22:55 UTC
- Data Ingestion (US)
- us
- id: DWN-20f1e43158
- Official page: https://stspg.io/y44f4xhxch1k

## Updates from RudderStack
### 2024-12-27 22:55 UTC: investigating
We are actively investigating the issue

### 2024-12-27 23:15 UTC: resolved
Ingestion is back to normal and this incident is resolved

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