- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 18of 100
What to do
Check whether your product depends on RudderStack. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2024-12-17 09:45 UTC and 2024-12-17 09:45 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 1
- resolved
Incident Summary: RudderStack encountered an issue where JavaScript SDK plugin artifacts were served with incorrect MIME type headers (binary/octet-stream) from our CDN. This caused modern browsers to reject the scripts, resulting in plugin loading failures and a loss of instrumented events to RudderStack and device mode destinations. Impact: The issue did not affect all customers uniformly due to the nature of content distribution via the CDN. Some customers experienced the issue earlier as their regions picked up the changes, while others saw delayed or minimal impact. Resolution: The incorrect MIME type was promptly corrected to application/javascript, and normal functionality was restored. We sincerely apologize for any inconvenience caused and thank you for your understanding. If you have further questions or concerns, please contact our support team.
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Corrections
None so far.
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Questions about DWN-4be93f392c
Is RudderStack still down?
No, this incident was resolved 2024-12-17 09:45 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
0m, from 2024-12-17 09:45 UTC to 2024-12-17 09:45 UTC, by the times RudderStack posted.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.