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RudderStack

Ingestion was affected for customers on Enterprise tier in US region.

Partial outage Lasted 1m · started · RudderStack's page

Level
confirmed
Worst impact
Partial outage
Components
Data Ingestion (US)
Regions
us

What to do

  • Check whether you use RudderStack Data Ingestion (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1m it lasted.

    Anything that failed between 2025-11-18 15:12 UTC and 2025-11-18 15:13 UTC may need a replay.
  • Subscribe to RudderStack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 2

  1. monitoring

    This incident impacted Enterprise US customers and caused data ingestion failures. The issue has been fully resolved, all services are operational, and data is flowing as expected. Please reach out to Support if you have any questions. Issue Timeline: 14:37–14:52 UTC

    provider

  2. resolved

    The data ingestion issue impacting Enterprise customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully operational, and data ingestion is operating as expected.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4c8125bbce

Is RudderStack still down?

No, this incident was resolved 2025-11-18 15:13 UTC. For RudderStack's live state, see https://down.guide/rudderstack.

How long did it last?

1m, from 2025-11-18 15:12 UTC to 2025-11-18 15:13 UTC, by the times RudderStack posted.

What was affected?

RudderStack named Data Ingestion (US) in us.

What caused it?

RudderStack hasn't published a root cause. If it does, it shows here.

Where does this come from?

RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.