- Level
- confirmed
- Worst impact
- Major outage
- Components
- Data Ingestion (US)
- Regions
- us
What to do
Check whether you use RudderStack Data Ingestion (US) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7m it lasted.
Anything that failed between 2025-11-18 15:32 UTC and 2025-11-18 15:39 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 3
- investigating
This incident is impacting customers on our Growth, Starter, and Enterprise plans in the US region. Our team is actively investigating the issue. We’ll provide further updates as soon as we have more information. Start time: 15:17UTC
provider
- monitoring
The issue was fully resolved at 15:32UTC, and we are no longer seeing any errors. Events related to mobile/web SDK will be retried. We are currently monitoring the system to ensure full stability.
provider
- resolved
The data ingestion issue impacting Enterprise, Growth, Starter and Pro tier customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully operational, and data ingestion is operating as expected.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-526b5da02b
Is RudderStack still down?
No, this incident was resolved 2025-11-18 15:39 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
7m, from 2025-11-18 15:32 UTC to 2025-11-18 15:39 UTC, by the times RudderStack posted.
What was affected?
RudderStack named Data Ingestion (US) in us.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.