Ingestion failures for webhook sources

What to do

• Check whether you use RudderStack Data Ingestion (US), Data Ingestion (EU) in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.

  Anything that failed between 2025-05-11 18:10 UTC and 2025-05-11 19:00 UTC may need a replay.

• Subscribe to RudderStack's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 4

1. investigatingMay 11, 2025, 6:10 PM UTC

   We are currently investigating this issue.

   provider

2. identifiedMay 11, 2025, 6:38 PM UTC

   The issue has been identified and a fix is being implemented. Unrelated configuration changes caused the autoscaling system to misbehave, which resulted in timeouts with one of our services

   provider

3. monitoringMay 11, 2025, 6:45 PM UTC

   We reverted the configuration changes responsible for the issue and we are monitoring the results.

   provider

4. resolvedMay 11, 2025, 7:00 PM UTC

   This incident has been resolved and no further ingestion failures are being observed

   provider

Corrections

None so far.

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