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RudderStack

Delay in data processing pipeline in US region

Degraded Lasted 2h 24m · started · RudderStack's page

Level
confirmed
Worst impact
Degraded
Components
Data Processing Pipeline (US)
Regions
us, us-east-1

What to do

  • Check whether you use RudderStack Data Processing Pipeline (US) in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 24m it lasted.

    Anything that failed between 2026-05-08 00:33 UTC and 2026-05-08 02:57 UTC may need a replay.
  • Subscribe to RudderStack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 9

  1. investigating

    We are currently investigating an issue on our data processing pipeline due to an EC2 instance availability issue in the US region.

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  2. investigating

    We are investigating instance impairments in a single Availability Zone (use1-az4) in the US-EAST-1 Region.

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  3. investigating

    We are still investigating the issue.

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  4. investigating

    We are moving some workloads away from the problematic availability zone in AWS.

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  5. identified

    We are actively working on a solution to the issue.

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  6. identified

    We are continuing to work on a fix for this issue.

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  7. identified

    Enterprise customers are not affected by this issue. The team is working on the issue for Free, Starter and Growth customers.

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  8. monitoring

    Event processing has been resumed for Free, Starter and Growth customers, we are monitoring the pipeline's health.

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  9. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6e66b8f482

Is RudderStack still down?

No, this incident was resolved 2026-05-08 02:57 UTC. For RudderStack's live state, see https://down.guide/rudderstack.

How long did it last?

2h 24m, from 2026-05-08 00:33 UTC to 2026-05-08 02:57 UTC, by the times RudderStack posted.

What was affected?

RudderStack named Data Processing Pipeline (US) in us, us-east-1.

What caused it?

RudderStack hasn't published a root cause. If it does, it shows here.

Where does this come from?

RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.