- Level
- confirmed
- Worst impact
- Degraded
- Components
- Data Ingestion (US), Data Ingestion (EU)
- Regions
- eu, us
- Down Index
- 23of 100
What to do
Check whether you use RudderStack Data Ingestion (US), Data Ingestion (EU) in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 26m it lasted.
Anything that failed between 2024-05-30 19:13 UTC and 2024-05-30 19:39 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 3
- investigating
We are currently investigating this issue.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- resolved
This incident has been resolved. Failed to ingest shopify server side events for a 4 hour period: UTC 30/05/2024 15:25 - 30/05/2024 19:38. All events are retried and no data loss was incurred for enterprise and starter/growth customers
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-74b2538323
Is RudderStack still down?
No, this incident was resolved 2024-05-30 19:39 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
26m, from 2024-05-30 19:13 UTC to 2024-05-30 19:39 UTC, by the times RudderStack posted.
What was affected?
RudderStack named Data Ingestion (US), Data Ingestion (EU) in eu, us.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.