- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Data Ingestion (EU)
- Regions
- eu
What to do
Check whether you use RudderStack Data Ingestion (EU) in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 51m it lasted.
Anything that failed between 2026-01-28 21:59 UTC and 2026-01-28 22:49 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 2
- identified
The issue has been identified and a fix is being implemented.
provider
- resolved
Between 21:55 - 22:25 UTC RudderStack experienced a temporary ingestion issue which caused 5xx errors on ingestion for a subset of the EU customers. Based on the retry logic of the SDK, these events were likely retried but there might have been some data loss for Server Side SDK's during this timeframe. Also between 21:09 - 22:00 UTC we have observed timeout errors on some of the user transformation code executions that would have dropped the events. We will be running replay for such events wherever data retention is configured
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-76ddfd7c82
Is RudderStack still down?
No, this incident was resolved 2026-01-28 22:49 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
51m, from 2026-01-28 21:59 UTC to 2026-01-28 22:49 UTC, by the times RudderStack posted.
What was affected?
RudderStack named Data Ingestion (EU) in eu.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.