- Level
- confirmed
- Worst impact
- Degraded
- Components
- Data Processing Pipeline (US), Web Application
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use RudderStack Data Processing Pipeline (US), Web Application in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10h 34m it lasted.
Anything that failed between 2025-10-20 11:16 UTC and 2025-10-20 21:50 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 6
- identified
Due to an ongoing AWS incident, a small portion of US customers are experiencing significant delivery latencies of more than an hour. However, event ingestion remains unaffected and no data loss has occurred. We are actively looking at ways to mitigate the issue. https://health.aws.amazon.com/health/status
provider
- identified
Customer-facing monitoring dashboards are also affected and may be incorrect, but this is a display issue only—data continues to be ingested normally and no data loss has occurred.
provider
- identified
Data processing and event delivery has returned for most customers, a small subset of customers are still seeing impact due to AWS limiting resources. Our team is working to inform this small set of customers while working to restore the service. Data ingestion remains for these customers, processing and delivery remain impacted.
provider
- identified
Data processing and event delivery has returned for all production customer workspaces although it might be delayed for some end destinations if those themselves are impacted by the AWS incident
provider
- monitoring
Data processing and event delivery has returned for all production customer workspaces although it might be delayed for some end destinations if those themselves are impacted by the AWS incident
provider
- resolved
RudderStack has cleared all backlog across all customers. We do not see any lingering impact to customers. If you have questions contact your account team
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-92c18716bf
Is RudderStack still down?
No, this incident was resolved 2025-10-20 21:50 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
10h 34m, from 2025-10-20 11:16 UTC to 2025-10-20 21:50 UTC, by the times RudderStack posted.
What was affected?
RudderStack named Data Processing Pipeline (US), Web Application in us.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.