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RudderStack

Google Ads offline conversion destination got impacted.

Partial outage Lasted 0m · started · RudderStack's page

Level
confirmed
Worst impact
Partial outage
Regions
eu, us
Down Index
26of 100

What to do

  • Check whether you use RudderStack in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-02-05 13:00 UTC and 2025-02-05 13:00 UTC may need a replay.
  • Subscribe to RudderStack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 1

  1. resolved

    On 5th feb, Events began failing for Google Ads offline conversion destinations due to the deprecation of Google Ads API v16 in both the US and EU regions. As a result, affected customers may have experienced missing or delayed data. We performed an event replay for impacted destinations to recover lost data. Customers who did not have a backup in place may still experience data loss. The incident is now fully resolved. If you continue to see any related issues or have any concerns, please contact our support team for further assistance.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-97ce2dfbe2

Is RudderStack still down?

No, this incident was resolved 2025-02-05 13:00 UTC. For RudderStack's live state, see https://down.guide/rudderstack.

How long did it last?

0m, from 2025-02-05 13:00 UTC to 2025-02-05 13:00 UTC, by the times RudderStack posted.

What was affected?

RudderStack named in eu, us.

What caused it?

RudderStack hasn't published a root cause. If it does, it shows here.

Where does this come from?

RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.