- Level
- confirmed
- Worst impact
- Degraded
- Components
- Integrations
- Regions
- us
What to do
Check whether you use RudderStack Integrations in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 16d 16h it lasted.
Anything that failed between 2025-12-10 00:00 UTC and 2025-12-26 16:13 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 4
- monitoring
All events routed to the Mailchimp cloud-mode destination for starter and growth customers in US region are failing consistently.
provider
- monitoring
We identified that RudderStack IPs are being blocked by Mailchimp’s Akamai proxy. We are working to establish an active communication channel with Mailchimp’s team to resolve this issue.
provider
- monitoring
We resolved the issue for free tier customers. We are waiting on Mailchimp to establish an active communication channel to unblock our IPs for complete resolution.
provider
- resolved
We have identified and isolated events causing Mailchimp and Akamai flagging our public IP for some of our customers. Necessary steps have been taken and issue is resolved now for all customers including free tier users
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9fa6140a2a
Is RudderStack still down?
No, this incident was resolved 2025-12-26 16:13 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
16d 16h, from 2025-12-10 00:00 UTC to 2025-12-26 16:13 UTC, by the times RudderStack posted.
What was affected?
RudderStack named Integrations in us.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.