- Level
- confirmed
- Worst impact
- Partial outage
- Regions
- eu, us
What to do
Check whether you use RudderStack in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-04-13 06:31 UTC and 2026-04-13 06:31 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 1
- resolved
Ingestion was impacted for customers on the Starter and Growth tiers from 06:31 AM to 06:50 AM UTC. The issue was caused by changes in a request routing service, which resulted in dropped traffic. The issue has been identified and resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b546885578
Is RudderStack still down?
No, this incident was resolved 2026-04-13 06:31 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
0m, from 2026-04-13 06:31 UTC to 2026-04-13 06:31 UTC, by the times RudderStack posted.
What was affected?
RudderStack named in eu, us.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.