- Level
- confirmed
- Worst impact
- Degraded
- Components
- Data Processing Pipeline (US), Data Processing Pipeline (EU)
- Regions
- eu, us
- Down Index
- 30of 100
What to do
Check whether you use RudderStack Data Processing Pipeline (US), Data Processing Pipeline (EU) in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 30m it lasted.
Anything that failed between 2025-08-21 07:00 UTC and 2025-08-21 15:30 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from RudderStack 3
- investigating
We are currently investigating the issue around failures for TikTok destinations
provider
- identified
The issue has been identified and rollback is in progress
provider
- resolved
The incident has been resolved. Changes made to determine how event_source is set to TikTok events broke the deliveries for its server SDK sources. Change has been reverted and failures have been replayed for all customers with configured backup
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e726075fd7
Is RudderStack still down?
No, this incident was resolved 2025-08-21 15:30 UTC. For RudderStack's live state, see https://down.guide/rudderstack.
How long did it last?
8h 30m, from 2025-08-21 07:00 UTC to 2025-08-21 15:30 UTC, by the times RudderStack posted.
What was affected?
RudderStack named Data Processing Pipeline (US), Data Processing Pipeline (EU) in eu, us.
What caused it?
RudderStack hasn't published a root cause. If it does, it shows here.
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.