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RudderStack

Delivery delays in US region due to incident with our cloud service provider

Degraded Lasted 1h 54m · started · RudderStack's page

Level
confirmed
Worst impact
Degraded
Components
Data Processing Pipeline (US)
Regions
us

What to do

  • Check whether you use RudderStack Data Processing Pipeline (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 54m it lasted.

    Anything that failed between 2026-07-06 11:49 UTC and 2026-07-06 13:43 UTC may need a replay.
  • Subscribe to RudderStack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from RudderStack 4

  1. identified

    We have identified an issue with our cloud service provider, which prevents us to preemptly scaling our infrastructure. Data ingestion has not been affected. We expect a delay in event delivery for some customers in the US region.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. monitoring

    We are observing an improvement in API calls to our cloud service provider.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-eb52a1d316

Is RudderStack still down?

No, this incident was resolved 2026-07-06 13:43 UTC. For RudderStack's live state, see https://down.guide/rudderstack.

How long did it last?

1h 54m, from 2026-07-06 11:49 UTC to 2026-07-06 13:43 UTC, by the times RudderStack posted.

What was affected?

RudderStack named Data Processing Pipeline (US) in us.

What caused it?

RudderStack hasn't published a root cause. If it does, it shows here.

Where does this come from?

RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.