# Delivery delays in US region due to incident with our cloud service provider

- Provider: [RudderStack](https://down.guide/rudderstack)
- Level: confirmed
- Impact: Degraded
- lasted 1h 54m
- started 2026-07-06 11:49 UTC
- Data Processing Pipeline (US)
- us
- id: DWN-eb52a1d316
- Official page: https://stspg.io/vt46q0qyjlrb

## Updates from RudderStack
### 2026-07-06 11:49 UTC: identified
We have identified an issue with our cloud service provider, which prevents us to preemptly scaling our infrastructure. Data ingestion has not been affected. We expect a delay in event delivery for some customers in the US region.

### 2026-07-06 12:36 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-07-06 13:27 UTC: monitoring
We are observing an improvement in API calls to our cloud service provider.

### 2026-07-06 13:43 UTC: resolved
This incident has been resolved.

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