# Facebook Custom Destination Delivery Failure

- Provider: [RudderStack](https://down.guide/rudderstack)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-04-08 13:55 UTC
- id: DWN-fbe55c1b19
- Official page: https://stspg.io/xrwqpzsqrwly

## Updates from RudderStack
### 2026-04-08 13:55 UTC: resolved
Summary:
We experienced an issue affecting the Facebook Custom destination where events were not delivered due to a bug. Event delivery was paused during the window listed above.
Impact:
All active connections are rETL connections. Most connections have the "retry failed records" setting enabled — these will automatically deliver missed events during the next scheduled sync. However, connections without retry enabled will require the customer to perform a full sync.
Resolution:
The underlying bug has been fixed, and normal event delivery has resumed as of 10 Apr 2026 14:53 GMT.

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