# Ingestion got affected for customers on pro tier in EU region.

- Provider: [RudderStack](https://down.guide/rudderstack)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2024-10-22 10:46 UTC
- eu
- id: DWN-ff753f3961
- Official page: https://stspg.io/wkl89wry2qws

## Updates from RudderStack
### 2024-10-22 10:00 UTC: resolved
Customers in EU region on pro tier ingestion got affected from 10:00AM to 10:15AM UTC. For JS and mobile SDKs, events would have got retried and server-side SDKs, there is a possibility of data loss. This is resolved now.

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