# Console login is slow or failing

- Provider: [RunPod](https://down.guide/runpod)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 40m
- started 2026-02-19 16:29 UTC
- id: DWN-1f1b3dbf46
- Official page: https://uptime.runpod.io/incident/828911

## Updates from RunPod
### 2026-02-19 16:29 UTC: update
We are monitoring errors with an upstream authentication provider that is causing console login to be very slow or fail for some users.

### 2026-02-19 16:58 UTC: update
We are still tracking errors from an upstream authentication provider which are causing console login to be very slow or fail for some users.

### 2026-02-19 19:09 UTC: resolved
The issues have been resolved by the upstream vendor and we are not seeing errors at this time, but will continue monitoring.

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