Maintenance: Planned Network Switch Firmware Upgrade (EUR-NO-2)

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Updates from RunPod 1

1. resolvedJul 14, 2026, 7:11 PM UTC

   Maintenance Window Location: EUR-NO-2 Date: Friday, July 24, 2026 Start Time: 15:00 UTC End Time: 23:00 UTC Expected Duration: 8 Hours Overview & Reason We will be performing a scheduled firmware upgrade on the Mellanox data switches within the EUR-NO-2 environment. This maintenance is part of our ongoing commitment to reliability and includes essential performance optimizations and security enhancements. Expected Customer Impact During the 8-hour maintenance window, customers may experience brief network disconnections or intermittent latency as individual switches are sequentially upgraded and rebooted. Data Integrity: There is no expected impact on customer data or data persistence. Customer Recommendation To minimize potential disruptions, we recommend avoiding traffic-intensive workloads or deferring large, critical data transfers during the maintenance window where possible. Contingency Plan Our engineering team will actively monitor the environment throughout the upgrade. Should any unexpected issues arise, a comprehensive rollback procedure is in place to halt the upgrade and restore normal service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our infrastructure. If you have any questions or concerns regarding this maintenance, please contact the support team.

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