# Upstream issue - Elevated image pull error rates from DockerHub Cloudfront

- Provider: [RunPod](https://down.guide/runpod)
- Level: confirmed
- Impact: Partial outage
- lasted 13d 7h
- started 2026-05-26 12:00 UTC
- id: DWN-e73eb3d4c3
- Official page: https://uptime.runpod.io/incident/912410

## Updates from RunPod
### 2026-05-26 12:00 UTC: update
We're observing increased error rates in downloading images from Dockerhub. 
We've notified their team and we are awaiting further detail. We will provide additional information as we receive it. 
\[Docker added Cloudfront to DockerHub's distribution network on 2026-05-20\](https://docs.docker.com/docker-hub/release-notes/#2026-05-20), since that time, we've seen a growing level of errors for image pulls when distributed over Cloudfront. The Docker team is looking into the issue. Runpod is not able to control the selection of which CDN is used and has confirmed that it's not a Runpod specific issue. 
At this point, it's believed that images with layers larger than 50GB cause Cloudfront to have different cache behavior, resulting in an error. As Docker remediates the issue, we advise using an alternate image distribution network or reduce layer sizes below 50GB.
This results in error messages in the console similar to: 
 ERROR: The request could not be satisfied 
 ERROR
 The request could not be satisfied.
Generated Wed, 03 Jun 2026 23:35:36 GMT
Request ID: yFjsOWdc6NZVG8D5l5omQzXCD4vMBR-4h\_JE5gmXP06Y3vxx3M9thw==

### 2026-06-08 19:52 UTC: resolved
The issue with downloading images from Dockerhub has been resolved and is operating normally.

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