# We've identified a problem and are working on a fix

- Provider: [Runway](https://down.guide/runway)
- Level: confirmed
- Impact: Partial outage
- lasted 33m
- started 2026-02-25 19:43 UTC
- App, Backend, Public API
- id: DWN-4797db2f89
- Official page: https://stspg.io/gz19b7jxr96w

## Updates from Runway
### 2026-02-25 19:43 UTC: investigating
We are seeing increased queue wait times and issues submitting generations.
We are investigating the problem and working on a solution.

### 2026-02-25 20:01 UTC: monitoring
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried.
We're monitoring closely to ensure the fix fully resolves the issue for everyone.

### 2026-02-25 20:16 UTC: resolved
This incident has now been resolved.

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