# High queue wait times for Gen 4.5 image-to-video

- Provider: [Runway](https://down.guide/runway)
- Level: confirmed
- Impact: Degraded
- lasted 2h 20m
- started 2026-03-17 10:22 UTC
- App, Backend, Public API
- id: DWN-4b804f9d38
- Official page: https://stspg.io/cgqy6xtdc4lx

## Updates from Runway
### 2026-03-17 10:22 UTC: investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

### 2026-03-17 11:11 UTC: monitoring
We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.

### 2026-03-17 12:42 UTC: resolved
This incident has now been resolved.

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