# Magnific upscalers unavailable

- Provider: [Runway](https://down.guide/runway)
- Level: confirmed
- Impact: Degraded
- lasted 4h 14m
- started 2026-10-24 09:15 UTC
- App, Backend, Public API
- id: DWN-4ece14f32b
- Official page: https://stspg.io/nkbj5rr52y9s

## Updates from Runway
### 2026-10-24 09:15 UTC: investigating
Magnific upscaling is currently failing. We've identified the cause and are working with our provider to restore service

### 2026-10-24 12:21 UTC: monitoring
We've applied a fix and Magnific upscaling is working again. We're monitoring to make sure everything stays stable

### 2026-10-24 13:29 UTC: resolved
This incident has been resolved. Magnific upscaling is working normally again

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