# We've identified a problem and are working on a fix

- Provider: [Runway](https://down.guide/runway)
- Level: confirmed
- Impact: Degraded
- lasted 1h 30m
- started 2026-04-13 15:43 UTC
- App, Backend, Public API
- id: DWN-b63704ddb6
- Official page: https://stspg.io/90h126zt1t82

## Updates from Runway
### 2026-04-13 15:43 UTC: investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

### 2026-04-13 17:13 UTC: resolved
This incident has now been resolved.

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