# Runway incident history

- **Runway**: [Seedance video generations failing or delayed](https://down.guide/runway/DWN-61f1cf917d) (Degraded; lasted 5h 6m; started 2026-11-03 23:49 UTC; App, Backend, Public API)
- **Runway**: [Kling video generations failing or delayed](https://down.guide/runway/DWN-0028ab2cb7) (Degraded; lasted 8h 7m; started 2026-11-02 16:53 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-7af60c3a82) (Degraded; lasted 40m; started 2026-10-30 19:16 UTC; App, Backend, Public API)
- **Runway**: [Magnific upscalers unavailable](https://down.guide/runway/DWN-4ece14f32b) (Degraded; lasted 4h 14m; started 2026-10-24 09:15 UTC; App, Backend, Public API)
- **Runway**: [Scheduled Maintenance](https://down.guide/runway/DWN-9d68b3c70d) (Major outage; lasted 2h 24m; started 2026-10-17 18:55 UTC; App, Backend, Billing +2)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-83e49ffce7) (Partial outage; lasted 27m; started 2026-10-09 22:44 UTC; App, Backend, Public API)
- **Runway**: [Elevated Seedance moderation errors](https://down.guide/runway/DWN-d0554bfead) (Degraded; lasted 1h 30m; started 2026-10-06 18:52 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-84377b2122) (Degraded; lasted 2h 21m; started 2026-09-29 19:59 UTC; App, Backend, Public API)
- **Runway**: [Aleph delayed generations](https://down.guide/runway/DWN-3bf42913b7) (Degraded; lasted 1h 24m; started 2026-08-28 16:07 UTC; App, Backend, Public API)
- **Runway**: [Gen4.5 Image to Video is Degraded](https://down.guide/runway/DWN-313607684d) (Degraded; lasted 1h; started 2026-08-19 17:43 UTC; App, Backend, Public API)
- **Runway**: [Increased ratio of Seedance safety system false positives](https://down.guide/runway/DWN-6906b6b644) (Degraded; lasted 1h 7m; started 2026-08-19 16:57 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-89054d946f) (Degraded; lasted 13m; started 2026-08-13 03:26 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-661b74bbcf) (Major outage; lasted 1h; started 2026-07-10 16:42 UTC; App, Backend, Public API)
- **Runway**: [Aleph 2.0 delayed generations](https://down.guide/runway/DWN-9cb9cb9442) (Degraded; lasted 23m; started 2026-07-08 20:39 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem with Nano Banana generations and are working on a fix](https://down.guide/runway/DWN-2b7f4bc451) (Degraded; lasted 4h; started 2026-06-05 09:30 UTC; App, Backend, Public API)
- **Runway**: [Elevated GPT Image Errors](https://down.guide/runway/DWN-305a8f4661) (Degraded; lasted 6m; started 2026-06-04 19:36 UTC; Backend, Public API)
- **Runway**: [We are aware of issues affecting video generation with Veo 3.1](https://down.guide/runway/DWN-5aea094389) (Degraded; lasted 5h 59m; started 2026-06-04 08:28 UTC; Backend)
- **Runway**: [We've identified a problem with generations and are working on a fix](https://down.guide/runway/DWN-85cb9707e0) (Degraded; lasted 1h 31m; started 2026-06-03 13:31 UTC; App, Backend, Public API)
- **Runway**: [Issues with Seedance and Seedream generations](https://down.guide/runway/DWN-2b7204a51f) (Partial outage; lasted 19m; started 2026-06-03 08:04 UTC; App, Backend, Public API)
- **Runway**: [We've identified an issue with Veo 3.1 generations and are working on fixing it](https://down.guide/runway/DWN-79be49db64) (Degraded; lasted 21m; started 2026-06-01 21:15 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem with Veo 3.1 generations and are working on a fix](https://down.guide/runway/DWN-5f19e4e87b) (Degraded; lasted 39m; started 2026-05-28 09:53 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem with Seedance and working on a fix](https://down.guide/runway/DWN-8ceec5ecf9) (Degraded; lasted 33m; started 2026-05-27 09:36 UTC; App, Backend, Public API)
- **Runway**: [Issues affecting Aleph 2.0 generations](https://down.guide/runway/DWN-5141ab7010) (Partial outage; lasted 0m; started 2026-05-26 22:10 UTC)
- **Runway**: [Issues with GPT Image 2 image generation](https://down.guide/runway/DWN-63d1db5e91) (Degraded; lasted 30m; started 2026-05-25 12:52 UTC; App)
- **Runway**: [We are aware of issues affecting video generation with Veo 3.1](https://down.guide/runway/DWN-1b45c2225c) (Degraded; lasted 2h 48m; started 2026-05-25 12:17 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-4a04325b40) (Partial outage; lasted 4h 21m; started 2026-05-13 09:11 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-5d5969230f) (Degraded; lasted 55m; started 2026-05-13 08:11 UTC; App, Backend, Public API)
- **Runway**: [Seedance 2 and Kling generations are delayed](https://down.guide/runway/DWN-7eb49af4a7) (Degraded; lasted 5h 57m; started 2026-05-11 09:52 UTC; App, Public API)
- **Runway**: [Issues with Seedance 2.0 generations](https://down.guide/runway/DWN-05ccfd26a5) (Partial outage; lasted 1h 42m; started 2026-04-22 20:41 UTC; App, Backend, Public API)
- **Runway**: [We have released a fix.](https://down.guide/runway/DWN-fcb6908e1c) (Partial outage; lasted 41m; started 2026-04-21 20:08 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-e9ef74fee1) (Degraded; lasted 2h 43m; started 2026-04-14 01:21 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-b63704ddb6) (Degraded; lasted 1h 30m; started 2026-04-13 15:43 UTC; App, Backend, Public API)
- **Runway**: [We've spotted an issue with the Gemini Nano Banana Pro image model](https://down.guide/runway/DWN-0fb2ca774c) (Degraded; lasted 1h 33m; started 2026-04-03 15:31 UTC; App, Backend, Public API)
- **Runway**: [High queue wait times for Gen 4.5 image-to-video](https://down.guide/runway/DWN-4b804f9d38) (Degraded; lasted 2h 20m; started 2026-03-17 10:22 UTC; App, Backend, Public API)
- **Runway**: [Gen3 Alpha Turbo generations are taking longer than normal](https://down.guide/runway/DWN-21631a776d) (Degraded; lasted 14m; started 2026-02-26 19:42 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-6da755df2a) (Degraded; lasted 42m; started 2026-02-25 20:41 UTC; App, Backend, Public API)
- **Runway**: [We've identified a problem and are working on a fix](https://down.guide/runway/DWN-4797db2f89) (Partial outage; lasted 33m; started 2026-02-25 19:43 UTC; App, Backend, Public API)
- **Runway**: [Issues with Gemini 3 Pro (Nano Banana Pro) generations](https://down.guide/runway/DWN-8a8920335e) (Degraded; lasted 5h 5m; started 2026-02-18 14:01 UTC; App, Backend, Public API)
- **Runway**: [Tasks cannot be created](https://down.guide/runway/DWN-69f110787b) (Major outage; lasted 42m; started 2026-02-16 16:29 UTC; App, Backend, Public API)
- **Runway**: [Issues with Nano Banana Pro generations](https://down.guide/runway/DWN-8b09a94eba) (Partial outage; lasted 2h 20m; started 2026-02-10 13:26 UTC; App, Backend, Public API)
- **Runway**: [Issues with Nano Banana Pro generations](https://down.guide/runway/DWN-a18c4af4f3) (Partial outage; lasted 2h 17m; started 2026-02-09 15:39 UTC; App, Backend, Public API)
- **Runway**: [Issues with Gemini 3 Pro (Nano Banana Pro) generations](https://down.guide/runway/DWN-b90f0a02e9) (Partial outage; lasted 1h 19m; started 2026-02-09 10:52 UTC; Backend)
- **Runway**: [Increased error rate in Veo 3 and Veo 3,.1 generations](https://down.guide/runway/DWN-e4f46c9d95) (Partial outage; lasted 53m; started 2026-01-28 17:33 UTC; App, Backend, Public API)
- **Runway**: [Issues with Gemini 3 Pro image generations](https://down.guide/runway/DWN-cc3ff24342) (Partial outage; lasted 2h 33m; started 2026-01-21 15:53 UTC; App, Backend, Public API)
- **Runway**: [Increased Gen 4.5 wait times](https://down.guide/runway/DWN-136b90fb2f) (Degraded; lasted 1h 49m; started 2026-01-18 10:42 UTC; App, Backend, Public API)
- **Runway**: [Video upscale tasks cannot be started](https://down.guide/runway/DWN-4b5ca2b93b) (Degraded; lasted 10h 52m; started 2026-01-02 06:04 UTC; App, Backend, Public API)
- **Runway**: [Unable to start new tasks](https://down.guide/runway/DWN-6d792b1e4a) (Major outage; lasted 11m; started 2025-12-23 17:06 UTC; App, Backend, Public API)
- **Runway**: [Issues affecting Aleph generations](https://down.guide/runway/DWN-2b69998698) (Partial outage; lasted 2h 38m; started 2025-12-12 10:40 UTC; App, Backend, Public API)
- **Runway**: [Significant delays in asset generation](https://down.guide/runway/DWN-73fb1b568b) (Partial outage; lasted 1h 15m; started 2025-12-05 02:35 UTC; App, Backend, Public API)
- **Runway**: [Intermittent issues with Veo 3.1 generations.](https://down.guide/runway/DWN-4b59e1f637) (Degraded; lasted 23h 5m; started 2025-11-20 11:20 UTC; App, Backend, Public API)

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