# LoadaView Degradation on 10AYPD, 10AZPD, DUB01PD, EW1A…

- Provider: [Salesforce](https://down.guide/salesforce)
- Level: confirmed
- Impact: Degraded
- lasted 3d 14h
- started 2026-10-13 18:36 UTC
- LoadaView
- 10aypd, 10azpd, dub01pd, ew1a
- id: DWN-38ff2155bf
- Official page: https://status.salesforce.com/incidents/20004496

## Updates from Salesforce
### 2026-10-16 20:47 UTC: update
We're aware of an issue affecting a subset of Tableau Cloud customers following a recent release. Customers using extract-based data sources may see calculated fields renamed. Workbooks and dashboards that depend on those fields may not display correctly.
As a workaround, customers can switch to a live connection. 
A Known Issue article is available with additional details here: https://help.salesforce.com/s/issue?id=a02g700000BteHp
We are actively working on a fix and redeployment to mitigate this issue. We will provide an update as soon as more information becomes available.

### 2026-10-17 04:29 UTC: update
We have successfully validated and tested the fix in a lower environment. Initial reports have indicated positive results, and we are working to roll out the fix to the remaining production instances. 
We will provide an update as soon as more information becomes available.

### 2026-10-17 10:05 UTC: resolvedfeaturedegradation
We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

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