# Communities Degradation on ARE12, CHE28, DEU60, DEU76…

- Provider: [Salesforce](https://down.guide/salesforce)
- Level: confirmed
- Impact: Degraded
- lasted 7d 23h
- started 2026-10-27 19:00 UTC
- Communities
- are12, che28, deu60, deu76
- id: DWN-5ea93bcd4a
- Official page: https://status.salesforce.com/incidents/20004571

## Updates from Salesforce
### 2026-11-04 18:55 UTC: update
A subset of customers using Lightning Web Runtime sites experienced missing styling and broken page layouts when their pages included rich text or HTML content. Customers were previously informed of this issue via this Trust posting here: https://status.salesforce.com/incidents/20004559. We’ve successfully completed the rollout of the fix. We’ve validated that the issue is now resolved. We apologize for how this incident may have affected you and your business.

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