# Explore Degradation on 10AYPD, 10AZPD, PDUECA, UE1PD

- Provider: [Salesforce](https://down.guide/salesforce)
- Level: confirmed
- Impact: Degraded
- lasted 3d 12h
- started 2026-10-24 06:36 UTC
- Explore
- 10aypd, 10azpd, pdueca, ue1pd
- id: DWN-7fb790e4dd
- Official page: https://status.salesforce.com/incidents/20004533

## Updates from Salesforce
### 2026-10-26 16:48 UTC: update
Customers will see an error opening a data source from a workbook: "That page could not be accessed. Either the data source does not exist or you do not have the necessary permissions.
Engineers are working on a fix, there is a workaround to access these data sources:
Don't open the data source from the workbook's Data Sources list.
Go to Explore → Data Sources and select the data source by name.
We have a knowledge article published: https://help.salesforce.com/s/articleView?id=005465388&type=1

### 2026-10-26 23:53 UTC: update
The engineering team has identified the root cause and a fix is ready. The release process has started, and we'll confirm once the fix is live.

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