# APIManager, AnypointMonitoring, Exchange, RuntimeManager Degradation on ANYPOINTMANAGEMENTCENTER-GOV, ANYPOINTMQ-GOV, ANYPOINTOBSERVABILITYSUITE-GOV, COMMUNITIES&ENGAGEMENTS-GOV…

- Provider: [Salesforce](https://down.guide/salesforce)
- Level: confirmed
- Impact: Degraded
- lasted 4h 48m
- started 2026-10-07 06:00 UTC
- APIManager, AnypointMonitoring, Exchange +1
- anypointmanagementcenter-gov, anypointmq-gov, anypointobservabilitysuite-gov, communities&engagements-gov
- id: DWN-b02f47c877
- Official page: https://status.salesforce.com/incidents/20004475

## Updates from Salesforce
### 2026-10-07 06:45 UTC: update
We're investigating a Salesforce feature disruption affecting MuleSoft Government Cloud customers following a planned maintenance. Customers may see errors managing APIs in API Manager, and they cannot publish assets in Exchange. Runtime Manager and Anypoint Monitoring may not send alerts. We're working to complete the remaining maintenance steps to restore services. 
We'll provide an update as more information becomes available.

### 2026-10-07 11:16 UTC: update
We’ve completed the remaining planned maintenance changes, including the final deployment covering five services. These features are now working as expected. 
We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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