# Communities Degradation on CS237, CS239, CS240, CS241…

- Provider: [Salesforce](https://down.guide/salesforce)
- Level: confirmed
- Impact: Degraded
- lasted 8d 9h
- started 2026-10-27 19:00 UTC
- Communities
- cs237, cs239, cs240, cs241
- id: DWN-b55f8456c7
- Official page: https://status.salesforce.com/incidents/20004577

## Updates from Salesforce
### 2026-11-05 04:52 UTC: update
A subset of customers using Lightning Web Runtime sites experienced missing styling and broken page layouts when their pages included rich text or HTML content. Customers were previously informed of this issue via this Trust posting here: https://status.salesforce.com/incidents/20004559. We’ve successfully completed the rollout of the fix. We’ve validated that the issue is now resolved. We apologize for how this incident may have affected you and your business.

From the builder: does your app depend on Salesforce? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=salesforce) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Salesforce.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-b55f8456c7), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.