- Level
- confirmed
- Worst impact
- Major outage
- Components
- SambaCloud - Japan
- Regions
- jp
What to do
Check whether you use SambaNova Cloud SambaCloud - Japan in jp. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12h 42m it lasted.
Anything that failed between 2025-01-23 07:43 UTC and 2025-01-23 20:25 UTC may need a replay.Subscribe to SambaNova Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sambanova works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SambaNova Cloud 4
- investigating
At present certain logins to the Japan based authentication services are receiving a nonce error.
provider
- investigating
Moving to partial outage as it is just effecting Auth
provider
- monitoring
The Issue is known and a workaround is in place until a permanent fix goes in via the official release process.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1a25a35bb7
Is SambaNova Cloud still down?
No, this incident was resolved 2025-01-23 20:25 UTC. For SambaNova Cloud's live state, see https://down.guide/sambanova.
How long did it last?
12h 42m, from 2025-01-23 07:43 UTC to 2025-01-23 20:25 UTC, by the times SambaNova Cloud posted.
What was affected?
SambaNova Cloud named SambaCloud - Japan in jp.
What caused it?
SambaNova Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
SambaNova Cloud's official status page, https://status.sambanova.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.