# Regional Login to SambaNova Cloud - Japan recieving errors

- Provider: [SambaNova Cloud](https://down.guide/sambanova)
- Level: confirmed
- Impact: Major outage
- lasted 12h 42m
- started 2025-01-23 07:43 UTC
- SambaCloud - Japan
- jp
- id: DWN-1a25a35bb7
- Official page: https://stspg.io/hdw71lp35qhh

## Updates from SambaNova Cloud
### 2025-01-23 07:43 UTC: investigating
At present certain logins to the Japan based authentication services are receiving a nonce error.

### 2025-01-23 07:46 UTC: investigating
Moving to partial outage as it is just effecting Auth

### 2025-01-23 08:14 UTC: monitoring
The Issue is known and a workaround is in place until a permanent fix goes in via the official release process.

### 2025-01-23 20:25 UTC: resolved
This incident has been resolved.

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