# Elevated listener latency and error rate impacting Studio loading

- Provider: [Sanity](https://down.guide/sanity)
- Level: confirmed
- Impact: Major outage
- lasted 4h 34m
- started 2026-10-08 09:55 UTC
- Studio
- id: DWN-3457159fbf
- Official page: https://stspg.io/160t1f18vnlh

## Root cause
> Our team is actively working to identify the root cause and mitigate the impact.

[Postmortem](https://stspg.io/160t1f18vnlh)

## Updates from Sanity
### 2026-10-08 09:55 UTC: investigating
We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 9:10 UTC.

### 2026-10-08 10:10 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-08 10:27 UTC: investigating
We are currently continuing to investigate the issue, while also rolling out mitigations.

### 2026-10-08 10:37 UTC: investigating
We are continuing to investigate the issue. Additionally, there might be a slight delay in document publishes for "scheduled publishing" functionality.

### 2026-10-08 10:56 UTC: investigating
We are currently continuing to investigate the issue, while also preparing to roll a set of mitigations.

### 2026-10-08 11:01 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-08 11:21 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-08 11:38 UTC: investigating
We're continuing to investigate this issue. In the meantime, we've begun rolling out preliminary measures to mitigate its impact.

### 2026-10-08 11:58 UTC: investigating
We're continuing to investigate this issue. And we are continuing rolling out preliminary measures to mitigate its impact.

### 2026-10-08 12:18 UTC: investigating
We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact. "scheduled publishing" functionality confirmed unaffected by this incident.

### 2026-10-08 12:33 UTC: investigating
We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact.

### 2026-10-08 12:50 UTC: investigating
We're continuing to investigate this issue. And we are continuing to apply measures to mitigate its impact.

### 2026-10-08 13:13 UTC: identified
The issue has been identified. We are continuing to apply fixes to mitigate its impact.

### 2026-10-08 13:32 UTC: identified
We are continuing to apply fixes to mitigate the impact.

### 2026-10-08 13:46 UTC: identified
We are continuing to apply fixes to mitigate the impact. No errors have been observed from the changes rolled out so far.

### 2026-10-08 13:57 UTC: monitoring
A fix has been fully implemented and we are monitoring the results.

### 2026-10-08 14:13 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-10-08 14:28 UTC: resolved
This incident has been resolved.

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