# API & API CDN timeouts for small subset of customers

- Provider: [Sanity](https://down.guide/sanity)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 54m
- started 2026-10-27 14:33 UTC
- api.sanity.io, apicdn.sanity.io
- id: DWN-52954ca92b
- Official page: https://stspg.io/q3knjhyx3rsh

## Root cause
> Our engineers are investigating the cause and working to resolve it.

[Postmortem](https://stspg.io/q3knjhyx3rsh)

## Updates from Sanity
### 2026-10-27 14:33 UTC: investigating
Since 13:37UTC, a small subset of customers have been seeing intermittent increased latency on API requests, and some requests are returning errors. Most customers are not affected. Our engineers are investigating the cause and working to resolve it. We will post another update as soon as we have more information.

### 2026-10-27 15:40 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-27 15:48 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-10-27 18:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-27 21:27 UTC: resolved
This incident has been resolved.

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