# Content Agent and Canvas experiencing elevated error rates

- Provider: [Sanity](https://down.guide/sanity)
- Level: confirmed
- Impact: Partial outage
- lasted 14m
- started 2026-02-03 15:54 UTC
- Content Agent, Canvas
- id: DWN-701f9f7c5d
- Official page: https://stspg.io/cfvdbq8g2b03

## Updates from Sanity
### 2026-02-03 15:54 UTC: investigating
We’re investigating elevated error rates impacting Content Agent and Canvas functionality. Some requests may fail, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we have more information.

### 2026-02-03 15:57 UTC: identified
The issue in our upstream AI provider has been identified and a fix is being implemented.

### 2026-02-03 16:08 UTC: resolved
A fix has been implemented at provider level. This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.

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