# 2026-July-1 Resolved Service Incident 1

- Provider: [Sauce Labs](https://down.guide/saucelabs)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-07-01 21:37 UTC
- eu, us
- id: DWN-88cc74d20d
- Official page: https://stspg.io/xtz3j0b48605

## Updates from Sauce Labs
### 2026-07-01 17:02 UTC: resolved
On July 1st between 17:02 UTC and 21:31 UTC, macOS 14 tests were failing to start in the US-West and EU-Central data centers. This issue has been resolved. All services are fully operational.

### 2026-08-11 20:37 UTC: postmortem
Dates:
Wednesday July 1st 2026, 17:02 UTC - 21:31 UTC
What happened:
macOS 14 tests in the US West and EU Central data centers were unable to start.
Why it happened:
An internal datasource was unavailable due to a missing configuration entry.
How we fixed it:
The missing entry was replaced.
What we are doing to prevent it from happening again:
Safeguards have been put in place to prevent in-use datasource removal from configuration.

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