# 2026-October-30 Service Incident

- Provider: [Sauce Labs](https://down.guide/saucelabs)
- Level: confirmed
- Impact: Partial outage
- lasted 44m
- started 2026-10-30 15:07 UTC
- US-West
- us
- id: DWN-d3f86a368e
- Official page: https://stspg.io/3qz8pzhz1bkh

## Root cause
> The root cause has been identified.

[Postmortem](https://stspg.io/3qz8pzhz1bkh)

## Updates from Sauce Labs
### 2026-10-30 15:07 UTC: investigating
We are experiencing an issue with authentication and slowness in US West data center. The root cause has been identified. Remediation has been applied, and we are actively monitoring the situation.

### 2026-10-30 15:52 UTC: resolved
Issues with authentication and slowness in US West data center have been resolved. All services are fully operational.

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