# \[Account API\] - fr-par-1 Users can't receive login email

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Partial outage
- lasted 6d 14h
- started 2026-03-19 19:09 UTC
- Account
- id: DWN-049e365fa7
- Official page: https://stspg.io/5ln113v0k9mp

## Updates from Scaleway
### 2026-03-19 19:09 UTC: investigating
Users are currently unable to receive login emails due to a technical issue affecting the Account API in the fr-par-1 region.

### 2026-03-19 19:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-26 09:35 UTC: resolved
This incident has been resolved.

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