# \[TEM\] Increase latency and timeout error for email ingestion

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-04-01 15:12 UTC
- BookMyName, Databases, Transactional Email
- id: DWN-2a459910f8
- Official page: https://stspg.io/x95zwmthks9h

## Updates from Scaleway
### 2026-04-01 15:12 UTC: resolved
During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).

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