# \[CKPT\] - \[Global\] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working)

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 27d 6h
- started 2026-08-11 12:42 UTC
- Cockpit
- id: DWN-4ef18552dd
- Official page: https://stspg.io/1b2pcqjcn728

## Updates from Scaleway
### 2026-08-11 12:42 UTC: investigating
We are currently investigating this issue.

### 2026-09-07 18:44 UTC: resolved
This incident has been resolved.

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