# \[Kapsule\] - \[All region\] - Error 500 when creating pool

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 36m
- started 2026-07-20 13:31 UTC
- fr-par-1, fr-par-2, fr-par-3 +8
- id: DWN-633f0611c7
- Official page: https://stspg.io/lnt0y4nlk49c

## Updates from Scaleway
### 2026-07-20 13:31 UTC: investigating
Pool creation throw error 500 when trying to create new pool. 
Our team is investigating.

### 2026-07-20 13:50 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-20 14:07 UTC: resolved
The issue has been resolved by our product team. Pools should now be created without any further issues.

From the builder: does your app depend on Scaleway? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=scaleway) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Scaleway.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-633f0611c7), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.