# \[Dedibox dedicated servers\] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down

- Provider: [Scaleway](https://down.guide/scaleway)
- Level: confirmed
- Impact: Degraded
- lasted 5h 12m
- started 2026-03-20 10:37 UTC
- Dedibox, Network
- id: DWN-72178644c3
- Official page: https://stspg.io/7mpmtb4tvddf

## Updates from Scaleway
### 2026-03-20 10:37 UTC: investigating
We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers. We are investigating the root cause with our local technicians.

### 2026-03-20 11:28 UTC: investigating
We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers.
Network Switch is in an incorrect state, we have asked our local technicians to replace it.

### 2026-03-20 15:11 UTC: investigating
Issue is taking longer than expected.
We are still on the bridge with local technicians to bring back up the switch and it's associate services

### 2026-03-20 15:48 UTC: investigating
Situation should be resolved since 4:45 UTC
We had multiples spare devices with issues which explain the late resolution.
We wish you a nice Friday and week-end

### 2026-03-20 15:49 UTC: resolved
We have identified that a network switch in our fr-par-1 data center was malfunctioning, causing a partial outage for Dedibox dedicated servers. The issue has been resolved and all services are now back to normal. We apologize for any inconvenience this may have caused.

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